Privacy Protection

mm89 Privacy Policy

This policy explains in detail how we collect, use, and protect the personal information you provide on the mm89 platform.

Last updated: 29 October 2026

1. Introduction — Purpose of This Policy

mm89 is an online casino and football betting platform based in Myanmar. This Privacy Policy is a commitment between us and the users of our website mm89.mom.

When you register an account on the mm89 platform or browse the website, you will need to provide us with certain personal information. This policy explains what we collect that information for, who we share it with, how long we keep it, and what rights you have.

If you have read this policy and do not agree with it, please stop using mm89's services. Continuing to use the website means you accept the terms of this policy.

2. Types of Information We Collect

mm89 may collect the following categories of personal information from you—

a) Information You Provide Directly

  • Name, date of birth, phone number, and email address provided during registration
  • Username and encrypted password used to log in to your account
  • Payment details provided when making deposits and withdrawals
  • Messages sent through customer support and Live Chat

b) Technical Information Collected Automatically

  • IP address, browser type, and version
  • Device type (mobile / desktop / tablet)
  • Pages viewed, clicks, and time spent on the website
  • Data obtained from cookies and similar technologies

c) Information Received from Third Parties

  • Transaction amount confirmations from payment service providers such as KBZPay, Wave Money, AYA Pay, and CB Pay
  • Information related to any referral code used when setting up your account
  • Data from relevant service providers for fraud prevention and age verification

3. How We Use Your Personal Information

mm89 uses your information only for the following purposes—

1

Account Registration and Management

Used to create and secure your mm89 account, and to verify that you are 21+.

2

Handling Financial Transactions

Required to record deposit and withdrawal transactions accurately without alteration, and to process withdrawals within 1 hour.

3

Providing Customer Service

Your account and communication records are required to provide support in Myanmar language via 24/7 Live Chat and email.

4

Security and Fraud Prevention

Technical data is checked alongside SSL encryption to protect against unauthorized access, financial fraud, and cyber attacks.

5

Responsible Gambling and VIP Services

Gaming records are required to provide personalized service matching Bronze, Silver, and Gold VIP levels, and to offer gambling control tools.

6

Website Improvement

Used to study how users browse the site, improve it, and prioritize games that are relevant to you.

4。 Cookies and Tracking Technologies

What Are Cookies

Cookies are small data files stored in your browser by a website. mm89 uses cookies to remember your login, personalize your gaming experience, and maintain site security.

Types of Cookies

  • Essential Cookies: Cookies that are strictly necessary for the website to function. If these are disabled, the website will not work properly.
  • Functional Cookies: Cookies that remember your preferences, such as language and game type.
  • Analytical Cookies: Cookies that collect aggregated data — such as which games are more popular and which regions have more users — without identifying any individual.

Managing Cookies

You can block cookies in your browser settings. However, if essential cookies are disabled, some mm89 services will not work properly.

5。 Third Parties and Data Sharing

mm89 does not sell your personal information to any third party. However, in cases where it is necessary to provide services, some personal information may be shared with the following third parties—

Payment Service Providers

When processing KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services, only the information needed to confirm amounts and verify that transfers are correct is shared.

Gaming Technology Providers

With technology partners involved in running Live Casino, Slots, and Sports games, only gaming records related to the services they provide are shared.

Security Verification Providers

With specialist providers conducting fraud and anti-money laundering (AML) checks, only the information legally required is shared.

Legal Proceedings

If a court order or government request for information is received, it must be provided in accordance with the law. When doing so, you will be notified in advance unless prohibited by law.

6。 Data Retention Period

mm89 retains your personal information for as long as it is necessary to provide services. After account closure—

  • Financial records will be retained for as long as legally required
  • Customer service chat records will be retained until the dispute period has ended
  • Personal information that is no longer legally required will be securely deleted

7。 Your Personal Data Rights

As a mm89 user, you have the following rights regarding your personal information—

Right to Access

You can request to view the personal information mm89 holds about you.

Right to Rectification

You can request that inaccurate or incomplete personal information be corrected.

Right to Erasure

You can request that your personal information be deleted, to the extent permitted by law.

Right to Restriction

You can restrict the company's use of your personal information while you decide whether to have it deleted.

Right to Data Portability

You can request that personal information you have provided be given to you in a readable format.

Right to Object

You can object and opt out of receiving marketing communications at any time.

To exercise these rights, email us at [email protected] or contact us via 24/7 Live Chat. If your request is legally valid, we will act on it within 30 days.

8。 Policy on Under-21 Minors

mm89 services are intended for players aged 21 and above only. mm89 does not knowingly collect personal data from anyone under 21. If we become aware that a person under 21 is using mm89, we will immediately delete their personal data and close their account.

If you are a parent or guardian and believe your child is using mm89, please contact us immediately at [email protected].

9。 Personal Data Security Measures

Technical Safeguards

  • All data transfers are protected with SSL (Secure Socket Layer) encryption
  • The database is encrypted and protected by a firewall
  • Account access is secured with multi-factor authentication

Operational Measures

  • Staff with access to personal data are selected through a strict screening process
  • Data access is granted only to the extent necessary (least-privilege principle)
  • Security breach audits are conducted on a regular basis

In the Event of a Data Breach

If we become aware that a personal data breach has occurred, we will make every effort to notify affected users within 72 hours of discovering the breach, and will also advise you on the protective steps you should take.

10。 Amendments to This Policy

mm89 reserves the right to update this Privacy Policy at any time. Any changes to the policy will be published on this page, and the "Last Updated" date at the top will be revised accordingly.

If significant changes are made to the policy, active users will be notified via Live Chat or upon login. Continued use of the service after any amendment constitutes acceptance of the revised policy.

11。 Contact mm89

For any questions or requests regarding this Privacy Policy, you can reach us through the following channels—

  • 24/7 Live Chat: Contact us instantly in Burmese via the Live Chat button on the website
  • Email: [email protected]

Live Chat is the fastest way to reach us. We cannot guarantee a specific response time for email.

Privacy Protection — FAQ

Never. mm89 only shares data with partners who are strictly necessary to deliver the service (payment service providers, game technology partners), and only shares it beyond that when required by law.

Yes. Contact us via mm89 Live Chat or at [email protected] to request a copy of any personal information we hold about you.

Data related to KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers is transmitted using SSL encryption and stored in an encrypted database. Our staff do not have access to your full payment details.

Financial records must be retained for the period required by law and will be securely deleted once that period ends. Personal information not subject to that requirement will be deleted after your account is closed and the dispute period has passed.

You can block non-essential cookies through your browser settings. However, if you block cookies that are required for the site to function, some mm89 services (including logging in) may not work properly.

Send an email to [email protected] with the subject line "Personal Data Deletion Request", or contact us via Live Chat. All personal information not legally required to be retained will be deleted within 30 days.