mm89 Responsible Gaming

Gambling should be fun. At mm89, we are always here with self-control tools and support so you can play safely.

Enjoy gambling in control

As a trusted online gaming platform in Myanmar, mm89 is committed to making sure every player can have both fun and safety. We firmly believe gambling should be a form of entertainment — if you start seeing it as a way to make money or to escape life's pressures, that is a sign it is time to take a careful look at your habits.

That is why mm89 provides a range of tools for players to review and limit their own gambling. This page explains how to use those tools, the basic principles of responsible gaming, and where to find help.

21+ Only

Only players aged 21 and above are allowed to gamble at mm89. Family members or young people may not open an account.

Signs to Watch Out For with Problem Gambling

Problem gambling can affect anyone. If one or more of the signs below apply to you, take action quickly and get help.

Signs to be aware of

  • Feeling like you are gambling to pay back money you have already lost
  • Finding you can no longer control how long you play or how much you spend
  • Gambling is affecting your family, work, or health
  • Feeling like you have to hide your gambling from others
  • Chasing losses by continuing to gamble to try to win back what you lost
  • Losing track of your daily life when you are gambling

If any of these signs apply to you, contact us immediately through our Live Chat. We provide support in Burmese 24 hours a day, 7 days a week.

Tools to Self-Manage Your Gambling

At mm89, we provide the following tools so each player can set their own gambling boundaries.

Deposit Limit

You can set your own limit on how much you can deposit daily, weekly, or monthly. If you want to lower the limit, it takes effect immediately. If you want to raise or remove it, there is a 24-hour notice period, giving you a second chance to review the decision.

Time-out

If you need an immediate break, use the Time-out option. You can pause play from 1 day up to 6 weeks. We guarantee that your account will only be reopened once the Time-out period has ended.

Self-Exclusion

If you want a longer break from gambling, you can choose Self-Exclusion. You can set a period from 6 months to 5 years, and the restriction cannot be changed or reversed during that time, even at your own request — it is the strongest protection available.

Viewing Your Gaming History

You can check your betting history, deposit and withdrawal records, and time spent playing at any time. This gives you a clear picture of your activity so you can make better decisions.

Live Chat Support

For any questions or concerns about your gambling, you can chat with us in Burmese 24 hours a day, 7 days a week via Live Chat. We encourage you to reach out early before any issue gets bigger.

Account Protection

mm89 uses SSL encryption to keep your personal and financial information secure at all times. To open an account, you must be 21+ and verify your age with a copy of your ID.

Step-by-step guide to setting limits

Log in and open Settings

Log in through the mm89 Login page, then open your Account Settings from the top right corner.

Select the "Responsible Gaming" menu

The Responsible Gaming menu contains options for Deposit Limit, Time-out, and Self-Exclusion.

Choose the limit you want

Select a daily deposit limit, a weekly limit, or a Time-out period, then enter the amount or duration.

Confirm and activate the 24-hour protection

If you want to increase or remove a deposit limit, a 24-hour cooling-off period applies so you have time to reconsider.

If you are unsure, contact Live Chat

If you cannot resolve it through Settings, contact mm89's 24/7 Live Chat in Burmese — we will handle it for you.

Decide before it is too late

Problem gambling does not appear overnight — it builds up gradually. Ask yourself whether you have felt any of the following recently:

  • Have you ever bet more than you planned to?
  • Have you ever felt the morning after a gambling session that you regretted it?
  • Have you ever wanted to stop gambling but felt you could not?

If you answered "yes" to any of these, now is a good time to get help.

Self-Exclusion — you can take a full break

Self-Exclusion is the strongest protection tool for players who want to stop gambling for an extended period. Once you apply for Self-Exclusion, access to your mm89 account, deposits, and play will all be blocked.

If you want to return after the period ends, you must contact our Support team and go through a full review before the account is reopened. We do not reopen accounts immediately — your wellbeing comes first.

Self-Exclusion periods: choose from 6 months / 1 year / 2 years / 3 years / 5 years. Permanent Exclusion is also available and cannot be reversed.

What happens during the Self-Exclusion period

  • Account access is blocked
  • Deposits are declined
  • No promotional emails will be sent to the player's address
  • The account will only be reopened after the exclusion period ends and we have completed a review
  • We will not reopen the account immediately during the period, even if the player requests it

mm89 is always here to help you play safely

Responsible gaming means more enjoyment. If you want to keep playing, set your limits first, then log in.

Log in via mm89 Login and set your limits

Quick answers about Responsible Gaming

Lowering a deposit limit takes effect immediately. If you want to increase or remove a limit, there is a 24-hour waiting period so you can reconsider the decision.

Time-out is a temporary pause from one day up to 6 weeks. Once the period ends, you can reactivate your account yourself. Self-Exclusion lasts from 6 months up to permanently, and we will refuse to reopen the account during that period. If things are not yet serious, try Time-out first.

You can contact us via Live Chat to withdraw any remaining balance in your account during a Self-Exclusion period. mm89 will process your withdrawal request — the restriction blocks gambling only, not your own funds.

mm89 requires a copy of a national ID before an account can be opened, which makes it difficult for young people to access. We also encourage players to install parental control software on their computers or phones and never share their login details.

You can get immediate help through mm89's 24/7 Live Chat (in Burmese). If you prefer email, contact us at [email protected]. These are the only two official support channels.

You can request a Time-out or Self-Exclusion through Live Chat to stop gambling right away. mm89 is not a financial adviser and cannot give money advice, but we will do everything we can to help you take back control of your gambling.

Places where you can play safely

Once mm89's limits are set, you can connect and play on these pages safely.